Liability Policy

🔸️ The passenger shall be responsible for failure to adhere to published arrival and departure times for any of its ports of call.

🔸️ In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.

🔸️ PONANT's policy dictates that passenger must submit a health questionnaire and make a health declaration before departure. They should comply with the administrative and health procedures required by the country or region involved in the itinerary. If the travel is affected due to the travel document or health procedures, the passenger shall assume the corresponding losses.

🔸️ If the passenger applies for a visa or other travel document by himself/herself and the travel is affected due to the travel document, the passenger shall assume the corresponding losses.

🔸️ If the passenger waives the itinerary before it is completed, the passenger shall be responsible for himself/herself after such waiver.

Any consequences thereupon have no relation to Africabooking.co.za or its commissioned partners.

🔸️ If the passenger transfers his/her ticket to another person on his/her own, employees from Africabooking.co.za and its commissioned partners have the right to invalidate the use of this ticket and no payment will be refunded, unless such transfer is explicitly approved and arranged by Africabooking.co.za . Such person shall be responsible for his/her insurance, liability compensation, and consequences of actions during the travel period.

🔸️ Even if the passenger holds a valid entry visa and travel documents but is denied access by the customs office on duty, Africabooking.co.za and its commissioned partners shall not be held accountable in any way. All additional accommodation, food and transportation shall be paid for by the passenger and no compensation will be provided for the remaining itinerary. Refunds and date changes are not permitted in such cases.

🔸️ Accommodations, meals, and sightseeing tours will be arranged according to the itinerary. In the event of special circumstances such as denial of visa, no hotel occupancy, change of flight date or location, or any other circumstances beyond the control of Africabooking.co.za or its commissioned partners that result in the addition or deletion of tour activities, ad hoc changes to transportation, flight time, aircraft model, or hotel, Africabooking.co.za and its commissioned partners shall not be held liable for such changes in any way. Africabooking.co.za and its commissioned partners

In the event of force majeure or compromised security resulting in service suspension, route suspension or change, or other incidents that result in itinerary changes or partial/full cancellations, Africabooking.co.za will return to the passenger the payment made by the passenger minus the losses incurred by the aforementioned incident.

🔸️ With the exception of services directly provided by Africabooking.co.za , in the event of any transportation delay, lost luggage, accidental injury or death, and loss during services like transportation (e.g., flight, bus, ship, train or tour bus), accommodation, meals or entertainment and sightseeing programmes provided by other independent agencies and arranged by Africabooking.co.za and its employees or subsidiaries or companies with business relations with Africabooking.co.za , the passenger shall directly negotiate with and claim damages from the organization that owns, manages, or operates the service in accordance with local laws. Such organizations normally have different established regulations on responsibility towards guests. In such cases, Africabooking.co.za shall not be held accountable for such loss, injury, death, or damages.

🔸️ With the exception of passenger injury or death caused by negligence of Africabooking.co.za employees or agencies under their direct control or management, Africabooking.co.za shall not be responsible for any injury, death, economic loss, effect on recreational activities, or emotional distress.

🔸️ The execution, effect, interpretation, performance and dispute resolution of this Agreement are governed by the laws of the United States and shall be interpreted according to the laws of the United States. Both parties shall also be subject to the non-exclusive jurisdiction of the courts of the United States.