Turtle Tracking at Isimangaliso Wetland Park | Experience the miracle

🔰We have added special provisions to our booking terms and conditions to make allowance for changes due to COVID-19. Please view below important facts you need to know before booking:

ACCESSIBILITY AND TRANSFERS

1. Thonga Beach Lodge is accessible by 4x4 vehicles only. 
2. Twice daily 4x4 transfers are offered at an additional charge from our pick up point in Sodwana Bay to the lodge.
3. There is secure parking at our pick up point in Sodwana Bay for your vehicle.
4. The pick up times are 12h00 & 15h00 daily - These transfers must be pre-booked with our reservations department. If you require a pickup time outside of the standard transfer times these can be arranged at an additional cost.
5. Should a road transfer necessitate that the driver spends a night at the lodge the driver's accommodation at the lodge is not included in the transfer rate.
6. The vehicles are air-conditioned except 4x4 vehicles which are open.
7. Transfer rates exclude park entrance fees.
8. Scheduled transfer times from our pick up point in Sodwana Bay to the lodge are 12h00 & 15h00.
9. The latest 4x4 transfer time from our pick up point in Sodwana Bay is 18h00 (there is an additional charge for late transfers).
10. The latest pick up time from Richards Bay is 15h30.
11. Transfers on the day of departure leave the lodge at 10h30am. Early transfers on the day of departure may be arranged at an additional cost.
12. Late transfers on the day of departure are not permitted.
13. All transfers need to be booked three days prior to travelling.
14. Our standard cancellation policy applies to transfers.

PAYMENT TERMS

1. In order to confirm your booking, a 50% deposit must be paid within 2 working days of making the booking.
2. By confirming your booking and paying the deposit you also agree to our terms and conditions which then becomes binding.
3. We reserve the right to cancel and release a booking if the 50% deposit is not paid within 2 working days.
4. The balance of the booking is payable at the lodge prior to departure from the lodge together with all sundry and incidental charges incurred at the lodge.
5. We adhere strictly to the cancellation policy as stipulated below due to the fact that we run small lodges in remote locations and cancellations, even of just two people, can have a significant effect on the operations of the lodges.

CANCELLATION POLICY CANCELLATION POLICY FOR NON COVID-19 REASONS

1. Applicable to all confirmed reservations, except groups
2. Cancellations must be received in writing via email to info@africabooking.co.za. Such written cancellation received:
3. More than 60 days prior to the due date of arrival will attract a 10% cancellation fee of the full accommodation charge.
4. 30 -59 days prior to the due date of arrival will attract a 25% cancellation fee of the full accommodation charge.
5. 7 -29 days prior to the due date of arrival will attract a 50% cancellation fee of the full accommodation charge.
6. Less than 7 days prior to the due date of arrival will attract a 90% cancellation fee of the full accommodation charge.