🔰We have added special provisions to our booking terms and conditions to make allowance for changes due to COVID-19. Please view below important facts you need to know before booking:
ACCESSIBILITY AND TRANSFERS
- Thonga Beach Lodge is accessible by 4x4 vehicles only.
- Twice daily 4x4 transfers are offered at an additional charge from our pick up point in Sodwana Bay to the lodge.
- There is secure parking at our pick up point in Sodwana Bay for your vehicle.
- The pick up times are 12h00 & 15h00 daily - These transfers must be pre-booked with our reservations department. If you require a pickup time outside of the standard transfer times these can be arranged at an additional cost.
- Should a road transfer necessitate that the driver spends a night at the lodge the driver's accommodation at the lodge is not included in the transfer rate.
- The vehicles are air-conditioned except 4x4 vehicles which are open.
- Transfer rates exclude park entrance fees.
- Scheduled transfer times from our pick up point in Sodwana Bay to the lodge are 12h00 & 15h00.
- The latest 4x4 transfer time from our pick up point in Sodwana Bay is 18h00 (there is an additional charge for late transfers).
- The latest pick up time from Richards Bay is 15h30.
- Transfers on the day of departure leave the lodge at 10h30am. Early transfers on the day of departure may be arranged at an additional cost.
- Late transfers on the day of departure are not permitted.
- All transfers need to be booked three days prior to travelling.
- Our standard cancellation policy applies to transfers.
PAYMENT TERMS
- In order to confirm your booking, a 50% deposit must be paid within 2 working days of making the booking.
- By confirming your booking and paying the deposit you also agree to our terms and conditions which then becomes binding.
- We reserve the right to cancel and release a booking if the 50% deposit is not paid within 2 working days.
- The balance of the booking is payable at the lodge prior to departure from the lodge together with all sundry and incidental charges incurred at the lodge.
- We adhere strictly to the cancellation policy as stipulated below due to the fact that we run small lodges in remote locations and cancellations, even of just two people, can have a significant effect on the operations of the lodges.
CANCELLATION POLICY CANCELLATION POLICY FOR NON COVID-19 REASONS
- Applicable to all confirmed reservations, except groups
- Cancellations must be received in writing via email to info@africabooking.co.za. Such written cancellation received:
- More than 60 days prior to the due date of arrival will attract a 10% cancellation fee of the full accommodation charge.
- 30 -59 days prior to the due date of arrival will attract a 25% cancellation fee of the full accommodation charge.
- 7 -29 days prior to the due date of arrival will attract a 50% cancellation fee of the full accommodation charge.
- Less than 7 days prior to the due date of arrival will attract a 90% cancellation fee of the full accommodation charge.